
Master of Science-- Management of Information Systems-- University of Cincinnati.

Master of Science-- Management of Information Systems-- University of Cincinnati.
I focus on continuously improving how work gets done...by building systems that are clearer, faster, and more reliable than what existed before. My work centers on turning complex, manual, and error‑prone operational processes into scalable automation and reporting solutions that teams can depend on.
Professionally, I have completed the Aspiring Leaders program and am currently part of the Achievers in Motion program, while pursuing Lean Six Sigma certification. I actively design and implement workflow automation using Power Automate and Copilot Agents, and transform and standardize data using Power Query. I also develop trusted analytics and visual reporting in Tableau and Power BI.
Outside of my core role, I continuously test and validate how AI can be responsibly applied to real work...not as a replacement for expertise, but as a force multiplier. I use AI to accelerate web development, design, programming, content creation, and data workflows, with a strong emphasis on structured outputs, clear controls, and production‑ready results.
I am a data‑driven workflow builder with an M.M.I.S. background who specializes in connecting messy real‑world inputs such as emails, spreadsheets, and process logs into clean, standardized datasets and dashboards. My approach emphasizes reliability, clear guardrails, and measurable operational relief, giving leaders confidence in both the systems and the decisions built from them.

When I made the decision to move to Tennessee after graduate school, I researched the best places to work in the state. BlueCross BlueShield of Tennessee was at the top of the list, so I aimed to work for the best company in the state. I have been with BCBST for the past four years.
I really love the fact that BCBST is a service-oriented company with a focus on giving back to the community.

As a child, I would always strive for perfection. As an adult, I realize perfection shall never be attained.
Now my focus is on striving for excellence in everything I do. I fully believe every skill I have is a gift from God and should be shared to make others’ lives easier.
If I know how to do something, I am always willing to share that knowledge with others.
And if I don’t know how to do something and you need help with it; I am willing to learn how... in order to be of service.
I believe that everyone should be treated with kindness and respect from the janitor to the CEO.

The photo was captured in darkness, illuminated by a lightning strike that cast a purple hue over everything, making the trees appear to glow from behind.
Jamie MacDonald "Desperate"
Maverick City "In the name of Jesus"
Lloyd Nicks "Common Ground"
Josh Baldwin & Jenn Johnson "Made For More"
Lauren Daigle "Be Okay"
Megan Woods "The Truth"
Consumed By Fire "What If"
Emerson Day "God Ain't Finished Yet"
Anne Wilson- "Strong"
Crowder - "Somebody Prayed"
Jack Cassidy -"Let Go--Let God" handle it all.